If you run a business or even just a busy schedule you know how easy it is to get pulled in ten directions before lunchtime. Among the biggest distractions? Phone calls. They may seem small, but they add up. A single unexpected call can derail a train of thought, delay a task, or interrupt a meeting. Multiply that by several calls a day, and you'v

If you're a business owner, you already wear too many hats such as being the manager, marketer, customer service rep, maybe even IT support. Amid all that, phone calls keep coming in. Some are important. Others, not so much. But every ring pulls your attention in another direction. The truth is, handling every single call yourself isn’t sustaina